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Privacy Policy
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1) Introduction and contact details of the controller
1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how your personal data is handled when using our website. Personal data refers to any data that can be used to personally identify you.
1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Holger Krause, Gebaeudetechnik Holger Krause, Dorfstr. 6, 17375 Luckow, Germany, Tel.: 039775 26856, E-Mail: info@ekoshop.de. The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

2) Data collection when visiting our website
2.1 When using our website for purely informational purposes—that is, if you do not register or otherwise transmit information to us—we only collect data that your browser transmits to the server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:
- The specific page visited
- Date and time of access
- Amount of data transmitted in bytes
- Source/reference from which you arrived at the page
- Browser used
- Operating system used
- IP address used (if applicable: in anonymized form)
Processing is carried out in accordance with Art. 6 (1) (f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to retrospectively review server log files should concrete evidence point to unlawful use.
2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries sent to the data controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser's address bar.

3) Hosting & Content Delivery Network
To host our website and display its content, we use a provider that delivers its services—either directly or through selected subcontractors—exclusively on servers located within the European Union.
All data collected on our website is processed on these servers.
We have entered into a data processing agreement with the provider; this agreement ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

4) Cookies
To make visiting our website appealing and to enable the use of certain functions, we use cookies—small text files stored on your device. Some of these cookies are automatically deleted after you close your browser (so-called "session cookies"), while others remain on your device for a longer period, allowing site settings to be saved (so-called "persistent cookies"). In the latter case, you can view the storage duration in your web browser's cookie settings.
If individual cookies we use also process personal data, such processing is carried out either for the performance of a contract pursuant to Art. 6(1)(b) GDPR, based on your consent pursuant to Art. 6(1)(a) GDPR, or to safeguard our legitimate interests pursuant to Art. 6(1)(f) GDPR—specifically, ensuring the best possible website functionality and a customer-friendly, effective browsing experience. You can configure your browser to notify you when cookies are set and decide whether to accept them on a case-by-case basis, or to exclude the acceptance of cookies for specific instances or in general.
Please note that the functionality of our website may be limited if cookies are not accepted.

5) Contacting us
When you contact us (e.g., via contact form or email), personal data is processed—exclusively for the purpose of handling and responding to your inquiry and only to the extent necessary for that purpose.
The legal basis for processing this data is our legitimate interest in responding to your inquiry pursuant to Art. 6(1)(f) GDPR. If your contact aims to conclude a contract, an additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted when the circumstances indicate that the matter in question has been conclusively resolved.and provided that there are no statutory retention obligations to the contrary.

6) Data processing upon opening a customer account
Pursuant to Art. 6(1)(b) GDPR, personal data will continue to be collected and processed to the extent necessary if you provide it to us when opening a customer account. You can see which data is required for opening an account in the input fields of the relevant form on our website.
You may delete your customer account at any time by sending a message to the address of the controller mentioned above. Once your customer account is deleted, your data will be erased, provided that all contracts concluded via the account have been fully settled, there are no statutory retention periods to the contrary, and we have no remaining legitimate interest in continued storage.

7) Data processing for order fulfillment
7.1 To the extent necessary for contract fulfillment regarding delivery and payment, the personal data we collect is passed on to the commissioned transport company and the commissioned financial institution in accordance with Art. 6(1)(b) GDPR.
If we are obliged—based on a relevant contract—to provide updates for goods with digital elements or for digital products, we process the contact details you submitted during the order process in order to inform you personally, in compliance with our statutory information obligations under Art. 6(1)(c) GDPR. In this context, your contact details are used strictly for the purpose of communicating updates we are obliged to provide; we process them for this purpose only to the extent necessary for the specific notification.
To process your order, we also work with the service provider(s) listed below, who assist us—in whole or in part—in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the information below. 7.2 To fulfill our contractual obligations to our customers, we work with external shipping partners. We pass on your name, delivery address, and—where necessary for delivery—your telephone number to a shipping partner selected by us, exclusively for the purpose of delivering the goods (Art. 6 para. 1 lit. b GDPR).
7.3 Transfer of personal data to shipping service providers
- Cargoboard
We use the following provider as a transport service provider: Cargoboard GmbH & Co. KG, Technologiepark 22, 33100 Paderborn, Germany
We pass on your e-mail address and/or telephone number to the provider prior to delivery for the purpose of coordinating a delivery date or providing a delivery notification (pursuant to Art. 6 para. 1 lit. a GDPR), provided you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery (pursuant to Art. 6 para. 1 lit. b GDPR), we only pass on the recipient's name and delivery address to the provider. Data is transferred only to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.
Consent may be revoked at any time with effect for the future by contacting the controller named above or the provider.
- Deutsche Post
We use the following provider as a transport service provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany
We pass on your e-mail address and/or telephone number to the provider prior to delivery for the purpose of coordinating a delivery date or providing a delivery notification (pursuant to Art. 6 para. 1 lit. a GDPR), provided you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery pursuant to Art. 6(1)(b) GDPR, we only pass on the recipient's name and the delivery address to the provider. This data is passed on only to the extent necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider or to receive a delivery notification in advance.
You may revoke your consent at any time with effect for the future by contacting the controller named above or the provider.
- DHL
We use the following provider as our shipping service provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany.
We pass on your e-mail address and/or telephone number to the provider pursuant to Art. 6(1)(a) GDPR prior to delivery for the purpose of coordinating a delivery date or providing a delivery notification, provided you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery pursuant to Art. 6(1)(b) GDPR, we only pass on the recipient's name and the delivery address to the provider.Data is only transferred to the extent necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to receive a delivery notification.
You may revoke your consent at any time with effect for the future by contacting the controller named above or the provider.
- DHL Express
We use the following transport service provider: DHL Express Germany GmbH, Heinrich-Brüning-Str. 5, 53113 Bonn, Germany.
We transfer your e-mail address and/or telephone number to the provider prior to delivery for the purpose of coordinating a delivery date or providing a delivery notification—in accordance with Art. 6(1)(a) GDPR—provided you have given your express consent during the ordering process. Otherwise, for the purpose of delivery and in accordance with Art. 6(1)(b) GDPR, we only transfer the recipient's name and the delivery address to the provider. Data is only transferred to the extent necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to receive a delivery notification.
You may revoke your consent at any time with effect for the future by contacting the controller named above or the provider.
7.4 Use of payment service providers (payment services)
- PayPal
One or more online payment methods from the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.
If you select a payment method from the provider that requires advance payment, the payment data you provided during the ordering process (including name, address, bank and payment card details, currency, and transaction number) as well as information regarding the content of your order will be transferred to the provider in accordance with Art. 6(1)(b) GDPR. In this case, your data is shared exclusively for the purpose of processing the payment with the provider and only to the extent necessary for that purpose.
If you select a payment method where we provide services or goods in advance (advance performance), you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, e-mail address, telephone number, and, if applicable, details regarding an alternative payment method).
To safeguard our legitimate interest in determining your creditworthiness in such cases, we forward this data to the provider for the purpose of a credit check, in accordance with Art. 6(1)(f) GDPR. Based on the personal data you have provided as well as other data (such as shopping cart contents, invoice amount, order history, and payment history), the provider assesses whether the payment method you selected can be granted, taking into account the risk of non-payment or default.
The credit report may contain probability values ​​(so-called "score values"). Where score values ​​are included in the credit report result, they are based on a scientifically recognized mathematical-statistical method. Address data, among other factors, is included in the calculation of these score values.
You may object to this processing of your data at any time by notifying us or the provider. However, the provider may still be entitled to process your personal data if this is necessary for processing the payment in accordance with the contract.
- PayPal Checkout
This website uses PayPal Checkout, an online payment system from PayPal that comprises PayPal's own payment methods as well as local payment methods from third-party providers.
When paying via PayPal, credit card (via PayPal), direct debit (via PayPal), or—if offered—"Pay Later" (via PayPal), we transmit your payment data to PayPal (Europe) S.a.r.l. as part of the payment processing. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). This transfer takes place in accordance with Art. 6(1)(b) GDPR and only to the extent necessary for payment processing.
For the payment methods "credit card via PayPal," "direct debit via PayPal," or—if offered—"Pay Later" via PayPal, PayPal reserves the right to conduct a credit check. For this purpose, your payment data may be transmitted to credit reference agencies in accordance with Art. 6(1)(f) GDPR, based on PayPal’s legitimate interest in determining your creditworthiness. PayPal uses the result of the credit check—specifically the statistical probability of payment default—to decide whether to make the respective payment method available. The credit check may include probability values ​​(so-called score values). Where score values ​​are incorporated into the credit check result, they are based on a scientifically ...recognized mathematical-statistical methods. Address data, among other factors, are incorporated into the calculation of the score values. You may object to this processing of your data at any time by notifying PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual processing of payments.
If the PayPal payment method "Purchase on Invoice" is available and selected, your payment data is first transmitted to PayPal to prepare for the payment; PayPal then forwards this data to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin ("Ratepay") to execute the payment. The legal basis in each case is Art. 6(1)(b) GDPR. In this instance, Ratepay conducts an identity and credit check in its own name to determine creditworthiness—in accordance with the principle mentioned above—and shares your payment data with credit reference agencies based on its legitimate interest in determining creditworthiness pursuant to Art. 6(1)(f) GDPR. A list of the credit reference agencies Ratepay may consult can be found here: https://www.ratepay.com/legal-payment-creditagencies/
When using a local third-party payment method, your payment data is first passed on to PayPal to prepare for the payment, in accordance with Art. 6(1)(b) GDPR. Depending on the available local payment method you select, PayPal will transmit your payment data to the relevant provider to process the payment, in accordance with Art. 6(1)(b) GDPR:
- Apple Pay (Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
- Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
- iDeal (Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands)
- bancontact (Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium)
- blik (Polski Standard Płatności sp. z o.o., ul. Czerniakowska 87A, 00-718 Warsaw, Poland)
- eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2, 1200 Vienna, Austria)
- MyBank (PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris, France)
- Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Poland)
For further information regarding data protection, please refer to PayPal’s privacy policy: https://www.paypal.com/de/legalhub/paypal/privacy-full
7.5 Electronic withdrawal function for distance contracts
Consumers who conclude contracts on this website that are subject to a statutory right of withdrawal have the option to declare their withdrawal using an electronic withdrawal function, in accordance with the applicable withdrawal provisions.
When using the withdrawal function, in addition to details identifying the contract to be withdrawn from, the consumer must provide or confirm further personal information, such as their first name, surname, and email address. The collection of this information and its transmission to us takes place in accordance with Art. 6(1)(b) GDPR and only to the extent necessary for the proper processing of the revocation. The personal data provided is also used—based on Art. 6(1)(b) GDPR—to confirm receipt of the revocation notice via email. A further legal basis for the processing is Art. 6(1)(c) GDPR. We are legally required to provide an electronic revocation function for paid consumer distance contracts.

8) Site functionalities
Google Maps
This website uses an online map service provided by: Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).
Google Maps is a web service used to display interactive maps and visualize geographical information. Use of this service allows us to display our location to you and makes it easier for you to find your way to us.
As soon as you access subpages containing the embedded Google Maps map, information regarding your use of our website (such as your IP address) is transmitted to Google servers and stored there; this may also involve transmission to Google LLC servers in the USA. This occurs regardless of whether Google provides a user account through which you are logged in or whether a user account exists at all. If you are logged into Google, your data will be directly associated with your account. If you do not wish for this association with your Google profile to occur, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them.
This collection, storage, and evaluation take place in accordance with Art. 6(1)(f) GDPR, based on Google’s legitimate interest in displaying pers...personalized advertising, market research, and/or the design of Google websites based on needs. You have the right to object to the creation of these user profiles; to exercise this right, you must contact Google. If you do not agree to the future transmission of your data to Google in connection with your use of Google Maps, you also have the option to completely deactivate the Google Maps web service by disabling JavaScript in your browser. Consequently, Google Maps—and the map display on this website—cannot be used.
Where legally required, we have obtained your consent for the data processing described above in accordance with Art. 6 (1) (a) GDPR. You may revoke your consent at any time with effect for the future. To exercise your right of revocation, please follow the procedure for lodging an objection described above.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection based on an adequacy decision by the European Commission.
Further information regarding Google’s data protection policies can be found here: https://business.safety.google/intl/de/privacy/

9) Tools and Other Items
9.1 ETL PISA
We use the cloud-based accounting software service provided by the following company to handle our accounting: ETL Service GmbH, Mauerstraße 86-88, 10117 Berlin, Germany.
The provider processes incoming and outgoing invoices as well as our company’s bank transactions (where applicable) in order to automatically record invoices, match them to transactions, and generate financial accounting records through a semi-automated process. If personal data is processed in this context, the processing is based on our legitimate interest in the efficient organization and documentation of our business operations pursuant to Art. 6(1)(f) GDPR.
9.2 Gambio
This website uses a service for the automatic transmission of error reports provided by: Gambio GmbH, Parallelweg 30, 28219 Bremen, Germany.
In the event of technical complications or functional impairments related to the operation of the provider's software, the system sends automatic error reports to the provider containing information about the specific source of the error and its origin. The data transmitted includes server information as well as usage parameters such as the IP address, the browser used, timestamps, and the URL accessed.
Depending on the origin of the error, the error reports may also contain additional personal customer data that we collected and stored when the contract was concluded (specifically first and last name, address, email address). This can occur if the error arises in connection with the software-based processing of customer data.
If the transmitted information includes personal data, the processing is carried out pursuant to Art. 6(1)(f) GDPR based on our legitimate interest in efficiently analyzing the causes of errors to improve the reliability and functionality of our website.

10) Rights of the Data Subject
10.1 Applicable data protection law grants you the following rights as a data subject vis-à-vis the controller regarding the processing of your personal data (rights of access and intervention); please refer to the cited legal basis for the respective conditions for exercising these rights:
- Right of access pursuant to Art. 15 GDPR;
- Right to rectification pursuant to Art. 16 GDPR;
- Right to erasure pursuant to Art. 17 GDPR;
- Right to restriction of processing pursuant to Art. 18 GDPR; - Right to be informed pursuant to Art. 19 GDPR;
- Right to data portability pursuant to Art. 20 GDPR;
- Right to withdraw consent given pursuant to Art. 7(3) GDPR;
- Right to lodge a complaint pursuant to Art. 77 GDPR.
10.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA BASED ON OUR OVERRIDING LEGITIMATE INTERESTS FOLLOWING A BALANCING OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS, AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS.
IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE...THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU MAY EXERCISE THIS RIGHT TO OBJECT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

11) Duration of storage of personal data
The duration for which personal data is stored is determined by the respective legal basis, the purpose of processing, and—where applicable—any relevant statutory retention periods (e.g., retention periods under commercial and tax law).
When personal data is processed based on express consent pursuant to Art. 6(1)(a) GDPR, the data concerned is stored until you revoke your consent.
If statutory retention periods apply to data processed in the context of contractual or quasi-contractual obligations pursuant to Art. 6(1)(b) GDPR, such data is routinely deleted after the retention periods expire, provided it is no longer required for the performance or initiation of a contract and/or we no longer have a legitimate interest in continued storage.
When personal data is processed based on Art. 6(1)(f) GDPR, the data is stored until you exercise your right to object pursuant to Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims. When processing personal data for the purpose of direct marketing based on Art. 6(1)(f) GDPR, such data is stored until you exercise your right to object pursuant to Art. 21(2) GDPR.
Unless otherwise stated in the specific processing scenarios described elsewhere in this policy, stored personal data is deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.


Copyright Notice: This privacy policy was created by the specialist lawyers at IT-Recht Kanzlei and is protected by copyright (https://www.it-recht-kanzlei.de).

As of: 18 June 2026, 21:26:36